I offer a wide variety of technical communication services including those listed below. If you need to communicate complex technical information in a simple, accurate, and useful way, I can help.
Do you need accurate and useful documentation for a new product or for new features? You name it, I can write it for you:
Does your documentation need some cleanup or a little "fluff and fold" to make it look professional? I can edit it for:
User Interface and Error Message Editing
Have you thought about how your prompts, menus, and error messages can enhance or detract from the user experience? What about tool-tips and hover help? A few small edits to make things clearer can have a big payoff in customer satisfaction. I'll evaluate anything the user sees and help you make it better.
Do you need to get information out of the developer's heads and into the hands of customers or tech support? I'll interview the developers and track down the information.
Documentation Project Assessment
Not sure what documentation you need? I can assess:
Are you changing from one authoring tool to another? Do you have legacy files in older formats? I can convert: