|Clear, well-written, and accurate documentation can make a huge difference in customer satisfaction and reduce support costs too. Here are just a couple of the ways I can help you gain that edge for your products. For more details on specific services, click Services.|
|Writing for the reader
Knowing your audience is the key to effective technical communication. My work is written and organized with the focus on what the intended audience needs to know. As a professional technical writer, I develop user guides, online help, installation guides, API reference manuals, release notes, or web site content targetted to the needs of your customers.
Putting the technical in technical writing
With a wide variety of experience and technical background, I understand technical concepts. Combining this with an ability to learn new concepts quickly and to communicate them clearly, I develop accurate information that gets your customers up and running no matter how technically complex the software is.
Copyright © 1998-2010, Janet I. Egan