Incremental Change/Feedback LO12447

FVoehl@aol.com
Sun, 9 Feb 1997 14:41:17 -0500 (EST)

Replying to LO12409 --

Concerning the point that Tom Peters is not a creative thinker, I would
like to offer a thought: He was one of the first to innovate the concept
of Cognitive Competitiveness. He stressed that the cognitive platform is
basically the way to set the cognitive level of employees at a certain
minimal level, achieve consistency of this skill in all employees,
maintain that level--and then Kaizen it (continually improve it).
Eventually, he taught, the cognitive platform gives an organization a way
to set the entire workforce cognitive skills levels at competitive levels.
The effectivity of meetings, e-mail, and plans themselves in how much of
how many of them get implemented (with what accuracy and timeliness) all
are set at competitive levels after benchmarking them against world-class
orgs. Pretty creative, don't you think?

Frank Voehl (FVoehl@aol.com)
Strategy Associates (Strategic Alliances and Global Consulting)

-- 

FVoehl@aol.com

Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>