Helen Webb wrote:
>Does anyone have any experience of what IT tools are being used by
>organisations to support organisational learning? .... I am particularly
>interested in whether the consultants who are contributors to this dialog
>recommend to organisations any kind of technology to support
>organisational learning.
Helen, I have been researching this very subject, and I have some URLs for
you (and anyone else who is interested). I am identifying and analysing
the business processes for maintaining a corporate website, which has led
me to some exciting research on the growth and potential of corporate
Intranets (and now there's something called an "Extranet."--see
www.intranetjournal.com/expert.html)
www.intranetpartners.com/IntranetOrg/
www.amdahl.com/doc/products/bsg/intra/adapt.html
(These are must-reads for LO advocates)
http://www.netscape.com/comprod/announce/roi.html
(IDC study on ROI of Intranets)
www.cio.com/CIO/041596_ins.htmls
http://www.cio.com/WebMaster/wm_irc.html
www.netscape.com/comprod/at_work/customer_profiles/index.html
also the following sites contain forums much like LO where folks are
hashing out the details:
www.intranetjournal.com/
www.cio.com/
A fertile area for research will be: which work interactions can be
successfully engaged in electronically and which need face-to-face
contact, and why. And does this change with familiarity/culture/etc. or is
there a constant of human interaction?
Judith Weiss
jsweiss@mail.utexas.edu
Judith Weiss * jsweiss@mail.utexas.edu
http://galaxy.tradewave.com/editors/weiss/APINintro.html
Assault Prevention Information Network: self defense, workplace violence,
conflict resolution, and related topics
--jsweiss@mail.utexas.edu (Judith Weiss)
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>