Robert C

Robert C. Metcalf
385 Washington Street
Cambridge, Massachusetts 02139
617-378-5648

metrobb@world.std.com
bobmetcalf@yahoo.com

Summary of Qualifications

Expert-level consulting and deployment skills in Solaris/SUN Microsystems Workgroup, Enterprise, and SunFire systems and peripherals. SCSA9/SCNA9, SunFire, Workgroup, Enterprise, Cluster, E10000, E15000, Data Management Engineer: Veritas Volume Manager, and Backup/Recovery Engineer from SUN Microsystems. Brocade Certified Fabric Professional from Brocade. Veritas Certified Professional - High Availability (VCS) and Data Protection (Netbackup) from Veritas. Systems-level fluency in Red Hat Linux and most other UNIX-based platforms, system interoperability, and TCP/IP-based networking.
Practical expertise in SAN design, deployment, and management (McData and Brocade). End-to-end storage provisioning expertise with EMC's ECC, Connectrix Manager, and Navisphere software on Clariion CX3/80, CX700, and CX500 storage arrays.
Practical expertise in Veritas Volume Manager, Veritas Clustering, Veritas Volume Replicator, Veritas Netbackup, Solstice Disk Suite, Solaris Jumpstart, Red Hat Kickstart and Satellite Server. Additional experience in web server (Netscape, Apache, IPlanet) technologies, Samba, AFS, and system security (BSD firewalls, NIS, LDAP/Kerberos authentication, etc.)
Practical expertise in system integration, W2K system administration, network design and implementation, shell programming, SQL, and software development support. Deployment experience in HP Blade BL20P platform for both Red Hat and W2K platforms. Day-to-Day management and maintenance of transaction-processing Debian Linux servers in a production, development, and test environment.
Planned, deployed, and managed multiple IT infrastructures, including ISP relationship, T1/ISDN connectivity, Cisco routers, firewalls, DNS (standard and Cisco Net Registrar), POP3 mail and SendmailSwitch, corporate intranets and extranets. Planned and deployed UNIX and NT development environments, and co-located data centers.
DBA skills in Oracle and MySQL; familiarity with PROGRESS and Sybase RDBMS packages.

Experience

Independent Contractor: OMGEO, Raytheon, and Company Confidential 11/2005 - present

Senior Consulting Systems Engineer

Day-to-day management of a production environment at a major Boston financial. Infrastructure consists of SUN Enterprise-class servers running Solaris 8 - Solaris 10, Veritas Volume Manager, Cluster Server, and Netbackup, EMC CX3-80 SAN-attached storage, Brocade switches, and STK tape library. Regular system upgrades and deployments in a production Financial environment. Data replication to a Disaster Recovery site via Veritas Volume Replicator.

Planned, coordinated, and executed a benchmark test of a production Oracle database on a progressively-domained (12 cpu, 24 cpu, 48 cpu and 72 cpu) SUN E25K platform to resolve CPU-related performance issues. Made purchasing recommendations based on the testing results. Configured and deployed multiple x86-based SUN servers.
Design, deploy, and manage a solution to move a copy of live volumes managed by Oracle Parallel Server, SUN Cluster, and Veritas Cluster Volume Manager, from remote production environment to local QA environment, without down time.

Implement Solaris 10 Jumpstart server environment; build and deploy multiple Solaris 10 servers using Solaris Volume Manager (SVM) for storage management and automate Solaris Live Upgrade functionality for Disaster Recovery purposes.

Plan and implement a Legato Networker 6.1==>7.32 upgrade across mulitple geographically disparate sites over three servers and two dozen mixed OS clients.

Provision CLARIION storage through McData switches to SUN hosts using EMULEX HBA's. Manage and maintain a Veritas Netbackup implementation with 100-plus mixed (Solaris, Linux, SCO, and W2K) clients. Troubleshoot and resolve OS (Solaris and RedHat Linux) and Storage/SAN (EMC Clariion, McDATA Switches) related problems in both production and non-production environments for a high-profile Boston Financial.

Deploy and manage highly-available Apache web services and Sybase server using SUN/Solaris platform, Veritas Volume Manager/Veritas Cluster Server software, and EMC Symmetrix storage.

Build multiple Oracle Database servers on Solaris9 boxes using Solaris Volume Manager (SVM) to manage and mirror boot and data drives.

Houghton Mifflin Company, Boston, MA 11/2004 - 11/2005

Senior Systems Engineer

Managed a major server technology refresh, replacing and consolidating three dozen older Enterprise-class servers with SUNFire servers, ranging from V120's to E2900's. Servers were SAN-attached through Qlogic and McData switches to EMC Clariion and Symmetrix storage. Production data (3.5 Tbytes) was replicated over ten miles to the new data center using a combination of Veritas Volume Manager (software) and Nishan IP Storage switches.

End-to-end storage provisioning for SUN and W2K hosts using EMC tools (ECC, Connectrix Manager, and Navisphere) on Clariion storage. Clariion CX700 disk arrays with director-level EMC ED-140m switches. Troubleshot host-based connectivity issues related to EMC software (PowerPath, Navisphere, ECC client software and third-party HBA's .)

Acted as the local subject-matter expert for Solaris, Veritas Storage Foundation and Veritas Cluster Server. Installed and configured multiple VCS clusters. Allocated. managed, and deployed LUNS from the EMC storage to servers using the EMC Navisphere gui and cli.

Successfully deployed peered DHCP and slave DNS servers in remote Houghton Mifflin sites, replacing single-point-of-failure servers instances with peered, highly-available services built from BIND 9.24 and DHCP 3.0.1 on Solaris9. Deployed VoIP phones on peered DNS/DHCP Solaris infrastructure in HMCO's new data center.

CTS, Atlanta GA 08/2003 - 11/2004

Senior Consulting Engineer

On-site Systems Administrator at Investor's Bank and Trust, Boston. Day to day duties included management of multiple SUN 4800/6800 frames. Servers were SAN-attached via Brocade switches to Hitachi Data Systems 9960 disk arrays. Veritas Cluster Server (VCS) and Veritas Foundation Suite was used to provide high availability and storage management. Veritas Volume Replicator (VVR) was used to provide asynchronous replication to a secondary disaster recovery site.

Managed and allocated HDS 9960-based storage resources among multiple hosts in a production environment; responded to unplanned system failovers within a production VCS environment. Provided 7x24 support to BMC Patrol monitored systems.

Successfully implemented and tested Disaster Recovery testing, using Veritas Volume Replicator (VVR) and Veritas Cluster Server to keep two geographically separated (3000 miles) sites in sync. Successfully failed over Oracle instances locally within a cluster, then across the continent to a DR site in California, and back to Boston.

Project-based storage consulting for an industry-leading professional services firm based in Atlanta. Day to day duties included short and long term assignments designing and implementing storage solutions using Veritas software products wrapped around SUN servers and storage. Specializing in Veritas Foundation Suite, Veritas Cluster Server, and Veritas Netbackup.

Designed and implemented a cold-failover solution for a CTS client using SUN 3510 storage, SUN 1280 servers, Brocade switches, ADIC Scalar 10000's, Veritas Netbackup with HSM, and Veritas Foundation Suite.

Stabilized a Netbackup environment involving Netbackup 4.5 Shared Storage Option and multiple media servers spread over six E15000 domains. Other components included Brocade switches, Crossroads routers, and mixed fiber (EMULEX and JNI) hbas. Successfully resolved SCSI transport issues in the shared storage that were preventing reliable backups. Added additional media servers and RMAN/Netbackup clients.

Networked Information Systems, Woburn MA 04/99 - 08/2003

Senior Consulting Engineer

Built Networked Information System's SUN Consulting Practice, with an emphasis on solid networked-based infrastructures for traditional businesses and emerging E-business sites. Day to day duties included short and mid-term assignments delivering expert-level Solaris and Veritas solutions to NIS clients.

Designed and deployed multiple enterprise-class systems based on SUN's SunFire Server line (3800-6800 class servers). System components typically included SUN/Solaris, Veritas Volume Manager, Veritas Cluster Software, SUN Storage, and Oracle RDBMS.

Executed a Disaster Recovery drill for a financial company's compliance requirements. The drill included recovering multiple W2K file servers, Exchange servers, and Solaris servers running Oracle and Weblogic. Recovery of the client's production environment was staged in a DR center using a combination of Veritas Netbackup, Volume Manager and native operating system tools.

Built and deployed multiple Veritas NetBackup implementations based on SUN servers, ADIC and StorageTek tape libraries, and heterogeneous client requirements (NT, MS-Exchange, UNIX, Oracle, etc.) Built and deployed Veritas Cluster Server clusters.

Performed senior-level Systems Integration engagements for a major SUN Microsystems Reseller. Expert design and hands-on skills required in Solaris, SUN Microsystems hardware integration, TCP/IP networking, and internet-based technologies.

Planned, managed, and executed a 30-node, multi-city Y2K remediation project for a major cable and Internet provider. Work included hardware and software upgrades to 30-plus production machines in twelve cities.

Planned, managed, and executed the replacement of a production network DMZ (proxy-server, DNS server, mail servers, web server, firewall) at a local test equipment manufacturer. The DMZ replaced protected a full Class B network with multiple zones and security requirements.

Sitara Networks, Inc Waltham MA 10/97 . 04/99

Infrastructure Manager

Daily responsibility for infrastructure of a 40 person WWW startup. All network hardware and software (T1, router, firewall, DNS/POP3 server, cross-platform backup) and desktop/development environment. Solaris and NT support.
Real-time problem resolution, UNIX and NT administration. Hardware and software planning and deployment. Functional responsibility for managing www.sitaranetworks.com.
Systems management of all UNIX (Solaris and Free BSD) servers. Management of two Systems Engineers.
Design and deployment responsibility for an integrating www.gteipt.com with a Lucent G3 switch to automate Agent to Customer call back from a web page.

Open Market, Inc. Cambridge MA 11/95 - 9/97

Systems Engineer

Designed, implemented, and managed Open Market's Engineering environment for 100-plus software engineers. This environment included two 100 Mbit switched Ethernet networks, thirty-plus UNIX compute servers, UNIX file service, and 100-plus desktops. Management of supporting systems staff.
Designed and implemented improvements, additions, and replacements to the engineering infrastructure; purchased and integrated new equipment.
Planned/installed/integrated/maintained all corporate development platforms, including Solaris, OSF, HPUX, AIX, NT, Silicon Graphics, and AViiON.

CLAM Associates, Cambridge MA 1/92 - 11/95

Principal Technical Support Engineer

Provided technical support for the High Availability (clustering) component of IBM's AIX operating system and RS/6000.
Performed AIX and RS/6000 system integration in the client/server environment.
Designed and implemented HACMP clusters; provide custom implementations as needed.
Administered and maintained internal corporate Oracle database and forms-based interface.

CAMEX, Dupont Imaging Systems, Boston MA 3/90 - 1/92

Assistant Manager Software Support

Lead technical resource for 6-8 Software Support Engineers; software support for a SUN/OS-based pre-press system.
Developed utilities requested by customers to enhance production and maintain systems; provided technical support in-house.
Complex trouble-shooting and problem resolution at production-oriented client sites.

Interbase Software Corporation, Bedford, MA 3/89 - 3/90

Technical Support Engineer

Performed customer 'hotline' support for a complex, distributed RDBMS within homogeneous and heterogeneous networked environments.
Designed, tested, and implemented installation procedures.

Health Data Institute, Lexington MA 1/86 - 3/89

Tech Support Group Leader

Designed, coded, and implemented system administration tools; maintained application and operating system software and database application modules.

Education

Simmons College, MS, Library Sciences, 1981

Suffolk University, BA, English, 1978

Certification

SUN Competency Workgroup Computing Certified SE/Tech 04/2000