ISO 9000 Quality System LO12582

Benjamin B. Compton (bcompton@geocities.com)
Mon, 17 Feb 1997 16:48:55 -0700

Replying to LO12526 --

Andrew makes some very excellent points about ISO 9000. My attitude toward
the standard has radically changed in the last two or three weeks.

I now see the standard as being as narrow or as broad as you chose to make
it. Consequently I no longer believe that there is anything built into the
standard that automatically forces an organization into a "mechanistic
model."

In fact, I'm just wrapping up some Internal Audit-Readiness Training, and
I've used the ISO 9000 framework to paint a vision of a living, breathing
company. I'm quite pleased with the work, despite the fact that I'm it's
author.

I'm very thankful for Joe Podolsky and his friend Bryce, in the UK, for
helping me change my mind. 

-- 
Ben Compton
The Accidental Learning Group                  Work: (801) 222-6178
Improving Business through Science and Art     bcompton@geocities.com
http://www.e-ad.com/ben/BEN.HTM
 


     Learning-org -- An Internet Dialog on Learning Organizations
    For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>