Bill Hendry said,
> The Hiezenberg (sp?) Principle says when we measure we alter - so what
> does this say about evaluation?
to which Hal S responded.
> It is true that when we measure we alter, however, the same is true for
> any action we take. Perhaps we could broaden the principle: to act is to
> alter.
Just to be pragmatic for a minute, as a manager, the whole point to
measuring is with an intent to alter. In fact, as the saw goes, what gets
measured gets done, so what we choose to measure in a very real way
impacts how people will behave, and what they will emphasize. Measurement
leading to change in this case is a positive.
--Rol Fessenden LL Bean, Inc. 76234.3636@compuserve.com
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>