Role of Evaluation in LO LO9647

John Zavacki (jzavacki@wolff.com)
Sat, 31 Aug 1996 06:48:37 -0400

Replying to LO9627 --

Keith asks:

> What measures of management effectiveness will help the organization
learn
> without disempowering the managers? Cheers....Keith
> --
I have found the Baldrige award criteria to be an effective way of
organizational as well as self-assessment. Because it keys on measuring
relationships more than direct performance, it makes a fine platform for
baselining. Tucked within it are the disciplines we discuss here.

--
jzavacki@wolff.com
John Zavacki
The Wolff Group
800-282-1218
 

Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>