Keith asks:
> What measures of management effectiveness will help the organization
learn
> without disempowering the managers? Cheers....Keith
> --
I have found the Baldrige award criteria to be an effective way of
organizational as well as self-assessment. Because it keys on measuring
relationships more than direct performance, it makes a fine platform for
baselining. Tucked within it are the disciplines we discuss here.
-- jzavacki@wolff.com John Zavacki The Wolff Group 800-282-1218Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>