Keith suggests measures such as the following.
"Good practices should result in lower absences, less turnover, higher
satifaction, fewer washroom or smoke breaks or trips to the "water cooler", more
collaboration among peers, more voluntary overtime (occasionally)...."
Our experience is that these are very good measures of the _corporate_ health
and well-being, but they do not provide differentiation among individual
managers within the company. At least that has been the case here...
--Rol Fessenden LL Bean, Inc. 76234.3636@compuserve.com
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>