Dialogue techniques LO9487

Stephen A. Nahay Jr. (nahay@tmn.com)
Mon, 26 Aug 1996 13:49:23 -0400

I've used some of the dialogue techniques described in Senge's field book to
help open communications between individuals. Specifically, I used the
"talking stick"(one person talks at a time), active listening for the other
participants, and identification and discussion of organizational
"assumptions" as they unfold(both by the group and the facilitator).

The above techniques have helped groups make progress in clearing up role
ambiguity especially between managers and their subordinate supervisors. I
have also used the above in problem solving.

Who has utilized dialogue as an intervention technique to help
organizations? What techniques have you used that were
different/similar ? What types of groups/issues were involved? How
effective were the outcomes?
Stephen A. Nahay Jr. OD Consultant, FAA
Office: (214) 615-2661 Email: nahay@tmn.com
(817)222-5827 

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"Stephen A. Nahay Jr." <nahay@tmn.com>
 


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