The paper I mentioned in the above-referenced message is available on the
web and can be downloaded in adobe acrobat format. Please access it
there, rather than sending e-mail to John Sterman, as I suggested in my
previous note. The project web page is
http://web.mit.edu/jsterman/www/
and this includes links to the unanticipated side effects paper and also
related work.
[Host's Note: Thanks, Traci, for the followup. ...Rick]
--"traci.l.hoard" <traci.l.hoard@ArthurAndersen.com>
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>