http://www.mngt.waikato.ac.nz/systems\ned\metaproi.htm
My apologies to those who tried to retrieve this page in the last month or
so. I haven't realised until recently that there were some changes in the
access to our web server.
Best regards,
Ned Kock
Dept. of Management Systems, University of Waikato
Private Bag 3105, Hamilton, New Zealand
nfk@mngtgate.mngt.waikato.ac.nz
http://www.mngt.waikato.ac.nz/systems\ned\ned.htm
Phone: +64 7 8562889, ext. 6056 or 4561
Fax: +64 7 8384270
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MetaProi: A Group Process for Business Process Improvement
ABSTRACT
This guide introduces and discusses MetaProi - a group process for
business process improvement (BPI). MetaProi is defined as a set of
activities, guidelines, criteria and graphical tools to be used by
business process improvement groups. BPI groups range in size from three
to seven participants who play the roles of leader, facilitator, and group
member. The group goal is to identify a business process where improvement
opportunities exist, and propose changes in order to translate those
opportunities into practical improvement.
MetaProi has three main stages: business process definition, business
process analysis, and business process redesign. The business process
definition stage is split into three activities: identify problems,
identify business processes, and select a business process for redesign.
The business process analysis stage is split into three activities: model
the business process, raise performance information, and highlight
opportunities for improvement. The business process redesign stage is
split into three activities: search for suitable changes, incorporate
changes to the BP model, and evaluate redesign feasibility. All these
activities are described as part of the group process MetaProi and are
interrelated. The main relationship between activities is of the type
predecessor-successor, where the outputs of each activity (mainly
information) are inputs for the next activity in MetaProi.
An example that illustrates the use of MetaProi is provided. This
example involves a business process improvement group carried out in a
polytechnic. The group analyses and redesigns the business process related
to the teaching of a practical introductory course to business computing.
--Ned KOCK <nfk@mngtgate.mngt.waikato.ac.nz>
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>