Here are a couple of references for implementing the Deming
philosophy in education:
Continuing Higher Education Review
Vol. 59, No. 3 (Fall 1995)
"Revitalizing a Continuing Education Department through
Self-Managed Work Teams"
"TQM in the College Classroom"
Association for Supervision and Curriculum Development
Vol. 35, No. 2 (Feb. 1993)
"Creating Total Quality Schools"
"Involving Faculty in TQM"
And, the Journal for Quality and Participating (Jan/Feb 1993) devoted the
entire issue to Total Quality in education. St Lucie press also has a
text entitled "Total Quality in Higher Education" which has a number of
case studies and practical applications for implementing quality in the
educataion arena. You might also look at the pilot project for the
Baldrige award in education.
Happy reading and good luck,
Peter L. Heineman, Manager of Contract Training
University of Nebraska at Omaha
College of Continuing Studies
1313 Farnam Street
Omaha, NE 68182-0335
(402) 595-2340 FAX (402) 595-2345
Education is a training in the middle way
between the dogmatic belief in absolutes
and the cynical negation of all belief.
"Pete Heineman" <PETE@ccs.unomaha.edu>
Learning-org -- An Internet Dialog on Learning Organizations For info: <firstname.lastname@example.org> -or- <http://world.std.com/~lo/>