A History of Managing for Quality: The Evolution, Trends, and Future
Directions of Managing for Quality,
J. M. Juran, Editor-In-chief
Quality Quotes, by Helio Gomes
Mapping Work Processes, by Dianne Galloway
I am considering these for our unit resource library, or even for my own
library. Your reviews are appreciated.
Kim Wilson
Headquarters Twelfth Air Force
Quality Improvement Office
wilsonk@hq12af.dm.af.mil
--Wilson K Maj 12AF/QI <wilsonk@hq12af.dm.af.mil>
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>