On 10 Jun 96 21:51 Rol Fessenden wrote -
> Guido asks some really good questions about commitment. Should we be
> concerned about commitment to the actual process or to the outcomes?
>snip>
> Therefore, my answer based on my own limited experience is that if the
> outcomes are well-defined, and success or failure is shouted from the
> rooftops, then "outcome-only" works. I know that works every time -- at
> least three times, anyway.
>
> In the absence of these two variables -- well-defined outcomes and shouted
> from rooftops -- I cannot say that proclaimed commitment to the process
> will have much impact. What are other peoples' experiences with that?
My experience is that the most effective path is to generate
commitment to excellence, to achieving the highest standards of all
values. Everyone can commit to high standards. Commitment to outcomes
may at some time violate values, especially the "caring" ones of
compassion, humility, charity and such. Commitment to process can be
even worse IMHO. Values are known by us all and are the core of our
lives as humans, how we decide everything. Although we can disagree
on the needed standard, "better" is a hard to reject concept.
Regards, Joan
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Joan Pomo The Finest Tools for Managing People
Simonton Associates Based on the book
jpomo@gate.net "How to Unleash the Power of People"
--"jpomo@gate.net" <jpomo@gate.net>
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>