Fishbone Diagram LO7919

Barry Mallis (bmallis@ns.markem.com)
17 Jun 1996 09:32:26 -0400

Reply to: Fishbone Diagram

I heartily concur with Bill Hendry's suggestion about the importance of
delving down to the 4th and 5th level of "why" in root cause analysis.

The Ishikawa, or Fishbone Diagram is a superb, fun, graphic tool to employ
toward achieving success in root cause analysis.

Best regards,

-- 
Barry Mallis
bmallis@markem.com

Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>