Management Commitment LO7806

Virginia I. Shafer (vshafer@AZStarNet.com)
Sun, 9 Jun 1996 22:34:20 -0700 (MST)

Replying to LO7802 --

Guido Thys asks:

>When trying to measure ( Top as well as Middle) Management Commitment in
>the context of change processes, should one focus on commitment to the
>change process itself ("yes/no, I do/don't agree to go through all the
>phases of the change process"), or on the expected attitude and behaviour
>after that process ("yes/no, I do/don't agree do....-whatever- in the
>future"), or both?

If top management/corporate leadership will buy in to the process, they
will more naturally accept the results. If you try and sell them the
results, or outcomes, they'll want them now and won't take the time for
the process. I say this from personal experience. And you can't really
predict the outcome of the process you use, but you can be confident the
result is the change that the organization was to arrive at. Trust the
process and the people will arrive where they will.

-- 

Ginger Shafer The Leadership Dimension "Bringing Leadership to Life" vshafer@azstarnet.com

Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>