Positive Conflict (C+) LO7756

Keith Cowan (72212.51@CompuServe.COM)
06 Jun 96 09:20:53 EDT

Replying to LO7728 --

JOHNWFIELD@aol.com laments about IBM:
>....From other things I know about IBM and the Watsons, I think a lot of great
>insights went into the creation of that wonderful company before it
>eventually fell into the hands of educated bureaucrats from business
>schools who would not be above reinventing their ideas and describing them
>as new.

I am reminded of the decline of their suggestion program after TJW Jr
left> I submitted a "suggestion" to their program that the product
announcement letters produced for internal use only be made available in
their source text format so we could cut and paste a customer consumable
version in "real time".

The offical reply was that it was not 'possible' to do so. That was my
last official suggestion even though I was there for lots more years.
After that, any change that I wanted, I did myself. BTW I respected the
Watsons. ...Keith

-- 

Keith Cowan <72212.51@CompuServe.COM>

Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>