Lee, Jiunn Chieh asked about organizational learning and how to measure
it....
I just read an old HBR article by David A. Garvin entitled "Building a
Learning Organization" [July-August 1993]. In his article, he proposed
three measures of organizational learning:
* learning curves
* manufacturing progress functions
* half-life curves
He also mentions surveys and observation (auditing behavior).
But, the first three intrigue me because they go beyond measuring
cognitive and behavior change to measuring performance improvement as his
metric for learning. That definition matches mine...
I am increasingly aware that it is not enough to say "I've changed
{learned something new}" when what I've changed is an attitude,
belief/opinion or value, but haven't DONE ANYTHING DIFFERENTLY or IMPROVED
PERFORMANCE. That doesn't qualify as learning in my book.
Good luck with your research.
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I hope someone can direct me to the available instruments. The =
instruments which I have read about are:=20
I) The Organizational Learning Survey (OLF) developed by Swee Goh and =
Gregory Richards.=20
II) The Learning Organization Profile by Michael Marquardt and Angus =
Reynolds.=20
A subtler form of examining organizational learning is the Learning =
History presented by George Roth and Art Kleiner at a conference on =
Learning Infrastruture last year=20
I hope some of you out there can add to this list.=20
=09
Coming from my multi-disciplinary background, I am interested in the =
application of information technology in the role of building learning =
organizations and almost anything with organizational learning.
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--MMulligan@os.varian.com (Mulligan, Margie)
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>