Robert Watson wrote
>
>Given that a learning organisation is forever learning, how do individuals
>or teams of individuals capture their learning and share it with other
>individuals/teams so that the whole organisation moves "up" in its
>abilities?).
>
>Any comments on what works, what doesn't?
First welcome to the LO list Robert.
A message or so later Magnus Nystedt asked
>Do you know of any study being done about intranet and organizational
>memory? Any help would be grealty appreciated.
I think you both raise an issue little discussed here. In human learning
the learning is placed in memory for later use. Where is the
organizational learning stored for use? There are many related questions,
like, what knowledge is worth storing for a long time and what knowledge
is short term in nature?
In my opinion most organizational learning is stored in the minds of its
people. Since the knowledge is thus distributed it is essential that the
people feel free to share the knowledge with each other. They should be
able to form alliances to deal with business processes or issues and use
their collective knowledge effectively.
Note what this means to the incentive an organization has to retain its
knowledgeable people.
--bhobler@worldnet.att.net Bill Hobler
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>