Did Deming mean
1) You have to bring in an outside consultant to really understand your
organization (system)?; or
2) In a variation on Einstein's quote, you cannot transform a system using
the same level of thinking with which you first created that system?
Or perhaps he meant something altogether different. Personally, I find it
a fascinating quote to mull over. I'd like to hear from the collective
insights in this group. I certainly don't pretend to understand all the
implications / applications of this quote.
-- Ron Davison (RonDavison@aol.com) San Diego "We are being ruined by best efforts." -- Deming's 2nd Theorem.Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>