Stand back, Diane, the flood gate's been opened!
>I thought this might be an interesting thread. In the last few weeks I
>have wondered what words might describe the characteristics of a "boss"
>and a "leader". I have a few thoughts and would like to know what others
> BOSS LEADER
> Authoritative Collaborative
> Tells Facilitates
>From the Preface to _The Quality School_ by William Glasser, M.D. (about
putting Deming's principles into the school system):
A boss drives. A leader leads.
A boss relies on authority. A leader relies on cooperation.
A boss says, "I." A leader says, "We."
A boss creates fear. A leader creates confidence.
A boss knows how. A leader shows how.
A boss creates resentment. A leader breeds enthusiasm.
A boss fixes blame. A leader fixes mistakes.
A boss makes work drudgery. A leader makes work interesting.
And the following is offered as a corollary on managers and leaders:
The manager administers; the leader innovates.
The manager has a short-range view; the leader has a long-range
The manager asks how and when; the leader asks what and why.
The manager has his eye on the bottom line; the leader has his eye
on the horizon.
The manager accepts the status quo; the leader challenges it.
The importance here is, leaders are imperative, and we need managers. We
don't need no stinkin' bosses!
-- Ginger Shafer The Leadership Dimension "Bringing Leadership to Life" email@example.com
Learning-org -- An Internet Dialog on Learning Organizations For info: <firstname.lastname@example.org> -or- <http://world.std.com/~lo/>