>A friend of mine, who does (superlative) one-on-one communication
>coaching, is interested in learning more about Argyris' concept of
>"undiscussables" in organizations. Can anyone point me (her) to a good
Phew, where in the forest do you start. For me, "Overcoming,
Organizational Defences" Prentice Hall (1990) is the winner.
It is :-
Able to be read really fast (by reading the first two chapters and the
summary sections of the others)
Detailed when you have a bit more time
Fits in a briefcase
Covers the past 20 years of Argyris' and much of Don Schon's work
Tell your friend to get three copies. I (accidentally) ended up with two,
and have trouble keeping them on my shelves. There is a queue for them.
-- BOB WILLIAMS email@example.com
"Only Connect" - E.M. Forster