Decisions and Org Structure LO4980 - And health reforms

Thomas Bertels (tb@knipp.de)
Fri, 19 Jan 1996 18:58:01 +0100

Replying to LO4945 --

At 14:36 17.01.1996 -0500, you wrote:
>Decision-making is expensive! Our objective should be to minimize
>conscious decision-making, so that the systems "make" them naturally. Take
>the "decision" to produce more parts in the 'two palette" system in a lean
>manufacturing plant using kanban, for example. The parts are produced
>without the elaborate data collection, inventory controls, forecasting and
>other human interventions, including decision-making, which were (still
>are) typical of mass manufacturing systems.It just happens.

David,

IMHO we should not minimize conscious decision making. Conscious decision
should result in rethinking past decisions and is therefore learning on a
level Argyris calls double-loop.

As long as we make them unconscious we stick to our established mental
maps. Only conscious thinking offers options to free ourselves from past
decisions.

Best regards,

--
Thomas Bertels  E-Mail: tb@knipp.de
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