John Conover wrote:
> Several years ago, the MIT Prof. of Mgmt., Theoreou(sp?) cited the
> study at Westinghouse, (several decades ago,) where a scheme was
> devised to measure what incentives worked best in the assembly line
> environment. They divided a stable, mature, (telecommunications
> product line, if I remember correctly,) assembly line in half, one
> half being the control group, the other was offered various
> incentives; they were offered salary incentives, and productivity
> increased, then offered free coffee and more breaks, (if I remember
> correctly,) and productivity increased. This goes on for a while, and
> with every incentive, productivity increased.
Western Electric. The Hawthorne experiments. The "Hawthorne
Effect."
-- @__Roy_J._Winkler,_AAS,_BSM... @__Consultant/Master-Facilitator/Master-Trainer @__UAW-GM__Organization/Human-Resource_Development @__Anderson,_Indiana,__USA__ rwinkler@iquest.net