John W writes:
>I think we can safely say that the source of all conflicts comes from
people operating from different assumptions that they take to be "true."
My version is the "truth" and yours isn't. Of course, you are likely to
tell me the same thing, and off we go. As we know, the purpose of
dialogue is to get at the assmptions behind what we each think is true,
and as we come to know and appreciate each other's assumptions, this opens
us up to dealing with one another and learning from one another.
You have given me a stir, John. You're making me think this through! I
thought of the usual sources of conflict: Goals/Values, resources, roles
clarification, unmet expectations and methods &/or styles. Asked myself
how my mental models play on all of this. What really began pulsating
through the fog was this neon sign in my brain saying "Governing Values"
-- "Governing Values" .... If my governing values are driving Win, not
lose, don't share all the information, save face at all costs, etc -- then
that governing Values seems to be at the heart of my conflict. On the
face of it, it seems that my idea (mental model) of what the organization
should be vs your idea of what the organization should be is at the heart
of the disagrement, but isn't it my need to "win" that turns the differing
MM's into conflict?
-- Joe DiVincenzo NEANY@aol.com