Inter-team Learning LO4762
DR TH.H. HOMAN (THIJSHO@hobbit.nijenrode.nl)
Wed, 10 Jan 1996 16:46:59 CET
Curently I am working on a research project which is focussing on a
'cross-team'. A cross-team is a team with representatives of a number of
departments. The goal is to increase mutual understanding (mutual:
between the teams) and problem solving (coordination problems along
departments like sales -> production ->back office). We are going to use
L.O. -tools in the cross-team workshops to analyse these problems and find
practical solutions. The time between the workshop-dates is used to
communicate with the 'own' departments of the participants of the cross
team; ask for suggestions etc. We want to research how learning takes
place (both in the cross-team and in the departments which are represented
in the cross-team) and how the interventions in the cross-team and the
departments help in changing the perceptions of all the people involved.
I AM LOOKING FOR METHODS FOR MONITORING
AND MEASURING THESE CHANGES
IN PERCEPTION.
How to measure the thought process during a cross-team workshop, for
instance? And how to measure the effects in the participating departments?
Knowing what is going on in the minds of the people involved can give an
indication on the effectiveness of the interventions. Does anybody have
experience with this?
I am looking foreward to your reactions! Thank you.
--
Thijs H. Homan
Nijenrode University
Centre for Organisational Learning and Change
Straatweg 25
3621 BG Breukelen, The Netherlands
tel.:..0346-291554
fax.:..o346-291296
E-mail: thijsho@nijenrode.nl