Forgiveness and learning LO4692

Jan Lelie (100730.1213@compuserve.com)
08 Jan 96 04:35:37 EST

Answering to Forgiveness and learning LO4567, and some other stuff

Hi Roy,

you wrote on LO4567:

> What's a body to do? Some will take risks anyhow and learn from
them, no matter how bitter the lessons. Others will follow old Harlan.
What can organizations do? They can recognize their cultural
proclivity toward retribution and design rules (or procedures) which tend
to counteract that bias by providing an arena of consent for making
mistakes in the pursuit of improvement.

If only it was that simple. The problem, as i perceive it, lies in that we
try to do both: keeping the two options open. Because we do not discuss
this ambiguity (as it might be also a choice) _and_ do not discuss this
non-discussable we, as individuals and as organization, come into a kind
of Catch-22 situation: you must be mad to (try to) learn, yet only the mad
learn. (G.B. Shaw has frased it better, but i cann't find the quote).

I do not want to take more of your time. I can send a longer illustration
on request.

--
Jan Lelie
100730.1213@Compuserve.com