> The process of managers judging and assigning ratings (like the process of
>teachers judging and assigning grades) creates many of the obstacles.
And then later,
> This is not to say that employees don't need feedback about how they're
>doing or information on what might might be important to the organization
> and its customers.
I wonder if you could help me clarify the distinction you are making here.
-- Rol Fessenden LL Bean 76234.3636@compuserve.com