Downsizing Literature LO4421

NEANY@aol.com
Sat, 23 Dec 1995 11:25:19 -0500

Replying to LO4396 --

Andrew Moreno wrote " The following may be controversial statements but
I'll make them anyway; the precision of process is based on whether
application of the process "works" or not. "Does it get the desired
results? is an importantquestion." If the process doesn't get the desired
results, it should be thrown out. Process is different from theory. Theory
is about explaining WHY the process works. [...snip!...]"

"So, a question is, how do we know when something is process, as opposed to
content? It's easy to confuse logical levels, especially in this industry of
learning organization facilitators, where process IS the content as someone
has already elucidated quite astutely."

I'm trying to sort out exactly what the "process" is that is being
addressed. When I read the word 'process' I think of a strategy being
used to assist a group toward an end result. If we get that end result we
want we have a match, we're successful and we celebrate. If there's a
mismatch we tend to do what Andrew advocates and throw the process out!!

I'd like to suggest that we look at Argyris" double loob learning and take
a look at our governing values before we determine that the process needs
to be tossed out. If we need to change what we're doing in order to get a
match with our desired goals, the first step is to look at those
'governing values'.

Are we into saving face, win at all costs, etc or is it something else
that we're talking about but not modeling?

Andrew, do we throw the process out as soon as we get a mismatch?

--
Joe DiVincenzo 
NEANY@AOL.com