Ivan, thanks for the suggestion. I will look for this video. From your
description, it wasn't exactly what I had in mind, but it does point me
into different directions for thinking about the issue.
I had in mind something more directed at managers throughout the system as
a way to understand review differently so they can conduct periodic
reviews. As things stand now, their idea of review is performance review
which looks at the individual and examines performance by results alone.
Managers get rewarded for exceeding goals and beat up for failing to
achieve them. What's wanted is a process for looking at unit performance
toward specific goals with the objective of learning from those who are
doing well and helping those who are less successful (although, to be
honest, this is also meant as a goad to keep managers focused on deployed
goals). It's the "check" part of a grand PDCA cycle. Successful projects
will be replicated where applicable in the hopes of spreading improvement
throughout the org.
>Jack, for the second case, I think that the PBS Documentary "THe Creative
>Spirit," about 1992(?), is good because it concentrates our attention on
>the ability to do things better, by avoiding the "inner voice of
>judgement" that contributes to so much individual and collective failure.
>It is also appropriate, in my opinion, because it doesn't tell anyone
>directly that they are doing things wrong.
-- Jack Hirschfeld Whoa! I want to know, how does the song go? firstname.lastname@example.org