Deming based transformation LO3065

Martin Charles Raff (martin@vistaraff.win-uk.net)
Wed, 04 Oct 1995 20:10:45

Replying to LO3045 --

Julie Beedon replied to David Buffenbarger about PAIN as a
motivator for me in leading transformation.

> Martin never went for pain
>reduction - in my experience he actively sought out the next painful piece
>of data and sought to look at it as an opportunity to take things forward
>- sometimes it drove me mad. I learned that this seeking out of the
>issues (often without acknowledging what we had achieved - great if you
>get your kicks out of congratulations NOT!) was rooted in his belief that
>there was a better way and that we could and would make progress towards
>it.

She has told it (painfully!) as it was. The PAIN was there
throughout.

All I would add is that the other key driver was BELIEF that there
was a better way of doing things.

Together PAIN and BELIEF provided the stimulus and the driving force
for whole of the 6 years.

--
Martin Raff
martin@vistaraff.win-uk.net
phone and fax: +44-1789 840418