Jeff:
I think a learning organization has a distinctive appeal to it.
Qualitative as it is, I believe that a certain amount of chaos can be
detected due to the lack of procedural tactics and punitive policies. If
you look in the restroom, kitchen, breakroom, or work areas, a learning
organization will show itself in the detail.
LO's will tend to be supportive atmospheres as failures and mistakes will
be rewarded as well as grand successes. What will not be rewarded is
mediocrity and self-serving attitudes (CEO's parking space, etc.).
LO's have a customer orientation both intrnally and externally.
-- Jesse White Applied Perfomance