2) Goldratt also has not necessarily claimed that if "you get rid of the
bottleneck the system's performance increases". He has outlined a five
step process which, when followed, will assure continued improvement of
the system's performance. Briefly, they are:
1. Identify the system's constraint(s). (What, if you only had more
of it, would enable the system to get closer to its goal)
2. Decide how to exploit the system's constraint(s). (This means to
determine how you will get the most with what you've got).
3. Subordinate everything else to the above decisions. Ensure that
policies and paradigms are aligned. Following the first three steps helps
you to optimize the system as it physically exists.
4. Elevate the system's constraint(s). Only now does it make sense
to, for instance, invest in additional capacity.
5. Don't let inertia become the system's constraint. If, in the
above steps, a constraint is broken, be sure to close the loop and go back
to step 1.
-- Lisa Scheinkopf InSync Solutions Jonalisa@aol.com