Integrating Reward Systems LO763

Gerry Starnes (gstarnes@bga.com)
Thu, 13 Apr 1995 09:33:37 -0500

Karl B. Lloyd asks:

>A main question I have is "Are there organizations that are actively (not
>just talking about it) working towards a learning org via making
>investments in ALL employees through the combining of more equitable
>reward systems, opportuntities for learning maximized, and the type of
>change management discussed in the last few digests (31-39). And, where
>can I get info. on such companies. In particular I would like to find out
>if there are companies that tie part of ALL employee's rewards to overall
>organizational performance measures. Please let me know.

I am very pleased to say that our organization is undergoing just this
sort of an attempt as a part of its reorganization process. The
incentive/compensation problem is one of the more challenging and perhaps
most threatening. It has involved questions such as how to measure
personal contributions to teams and how to link that performance to an
overall personnel evaluation and compensation package. It has also
involved discussions of inequities in the "bonus" system among the various
management and support levels as we work toward "flattening" the
organization.

Our process has included a year-long and ongoing assessment of our entire
evluation and incentive compensation process by a team of staff members of
all pay and status levels with the guidance of a consultant. The effort is
fully supported by the highest management levels.

The results so far have been encouraging. At the very least, the process
has opened a dialog among *all* staff regarding the issues; and while not
everyone agrees with the approach and/or process, and many still resent
the "old way," it is winding its way toward a more equitable solution that
fits with our changing organizational culture.

This is a work in progress. No one knows where it will eventually lead, or
if it will work in the end. But the openness shown by the managment toward
as full disclosure as possible and support of the process and goals is
commendable.

gerry starnes
austin, tx

Internet: gstarnes@bga.com
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