>In a previous message I bragged about how our agency is embarking on a
>major reorganization and we think we're going about change management in
>the right way. In case anyone would like more concrete information about
>what this means, following is a draft statement of mission and goals for
>the change management team. It includes the group's composition to show
>its diversity.
>
>I'd like constructive comments, if anyone cares to offer them.
>
>
>Change Management Team - Mission and Goals (DRAFT)
>2/20/95
>
>MISSION
>
>The purpose of the Change Management Team is to identify strategies that
>will help department staff accept and adapt to future organizational
>changes - to propose specific change management steps which should be
>taken by managers, supervisors, and employees to maintain retention,
>productive work environments, and high performance.
>
[...quote of previous msg trimmed by your host...]
So the logical question is, by what means did you/your team develop
your goals and measures? Did you follow a process that is trackable?
Do you have a vision of what your want your organization to look like
in the near or distant future? These questions are extremely important,
or should I say that the answers are extremely important. Without a
vision that reflects the desired future state, it will be impossible to
get there; without a process that is trackable, it will be impossible
to ensure that you are moving in the right direction; and without a
process to develop goals and measures, you will not be able to ensure
validity in the groups work. Hang in there, nobody said this stuff
was easy.
James B. Rieley
Coordinator E-Mail: RIELEY@MUSIC.LIB.MATC.EDU
Center for Continuous Quality Improvement
Milwaukee Area Technical College Phone: (414) 297-7806
Milwaukee, WI 53233-1443 Fax: (414) 297-7764