James B. Rieley
Coordinator E-Mail: RIELEY@MUSIC.LIB.MATC.EDU
Center for Continuous Quality Improvement
Milwaukee Area Technical College Phone: (414) 297-7806
Milwaukee, WI 53233-1443 Fax: (414) 297-7764
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Host's Note:
The method with Post-It's that James mentions is closely related to an
important quality tool, the K-J Method or "Affinity Diagram" and I
recommend the method. The step where Post-It's are grouped is especially
important; to me the idea is to let the model emerge from the data by
seeing what facts seem to cluster together. This helps avoid the great
danger that our pre-conceived notions may sneak in as categories and we
will tend to see data that consistent with these. See a good quality text
for info; I don't know which one to recommend.
The Hexagons -- I attended a wonderful course on group facilitation using
moveable magnetic hexagons. You write a point on the Hex, then move it to
change it's juxtaposition with other points. It was put on by
Gould-Kreutzer Associates, Cambridge MA USA. (I don't think they are on
e-mail).
And, hexagonal post-its of *just* the right size for facilitating groups
are available from Vision Works, P.O. box 581727, Minneapolis, MN 55458,
phone and fax (612) 381-1939. (Excellent, but not cheap -- an intro
package of four pads was $29.95)
-- Rick Karash, rkarash@world.std.com, host for learning-org