Unless the CEO embarks on a personal campaign to make the org "buy-in"
the changes will be sub-optimal with many parts of the org rejecting
or resisting the plan.
Is the active "buy-in" and EFFECTIVE championing of new ways the critical
element to beginning the road to an L-O by the CEO. Naturally we can
debate what cpnstitutes "effective" as this can make a very large difference
in the results.
Have there been any recorded instances where the above is NOT the case?
-- Keith Cowan Phone: (416)565-6253 FAX: (905)764-9604 Toronto Internet: cowan@pci.on.ca Compuserve: 72212,51