It all goes back to our theme for this meeting, "Think, dream, work, grow." What
does that mean?
Well, we need you to think. Not just about your accounts,
or your quota or your sales calls on any given day but to think about ways to expand
our overall business. Think creatively...open your mind to ideas that no one has
ever thought of before. Share your thoughts...bounce ideas off the other people
in this room today. Use our collective mind like an engine, to drive our brand ahead.
We
need you to dream...to step outside the box of your everyday job and see things from
a new perspective. Imagine where we as a brand could be, and then imagine ways you
and everyone on our team can help get us there.
And then, we need you to work.
Work to make your thoughts and dreams a reality...work as hard as you can to help
us regain our leadership position.
The result of these three efforts? Growth.
Growth is the final stage in our message, the payoff for all the thinking and dreaming
and work. Growth for our brand, and growth for you as valuable, contributing members
of the best children's team in the industry.
Growth, until we have achieved
our vision: until we've recaptured our rightful position as the indisputably pre-eminent
brand of children's shoes everywhere.
This past year we focused our energies
on putting the foundation in place to leverage the power of this great brand and
reach that goal. We focused on product innovation...on making the line more contemporary
and adding quality features.
We focused on developing an image and message
that's unique...an image that only we can own...an image that says to the consumer
that they were not doing the right thing, unless they bought StrideRite shoes.
And
most of all, we focused on having the right people in the right place at the right
time to execute our game plan flawlessly. In other words, we focused on thinking,
dreaming, and working, to ship shoes on time and to operate with integrity. Did
we succeed?
Look at just a few of our overall accomplishments in the past
year, and then you tell me. For one thing, shipments this year are on plan, and
if we continue to execute well they may be ahead of plan.
Our margins are
just slightly below plan year-to-date but are significantly better than last year.
We reduced our obsolescence exposure and had our earliest "at-once" availability
ever. We enjoyed on-time delivery of our spring '96 and interim lines, and a new
visual look that was also successfully delivered on time. And as of today, our inventories
are exactly where we want them to be.
You took our plan, and you executed
flawlessly. Looking around the room this morning, I see a number of people who took
maximum advantage of every opportunity to think, and dream, and grow our brand.
People
like Nate Plovsky and Vern Aisner, who rolled out 50 new concept shops at JC Penney,
increasing sales in these stores 20% over last year. Nate and Vern, could you stand
up for a minute? Your efforts were so successful that Penney's and StrideRite will
have 300 by the first quarter of 1997. That's what we can accomplish when we think,
and dream.
Nate and Vern, stay on your feet while I ask Jay Nannicelli to
stand for a minute. Nate moved the production of our sandals to Mexico to improve
the quality...and moved it all, without a hitch. Again, a thinker and a dreamer.
Gary
Nohe and Don Senkovis, can you stand up, please? Gary and Don both saw spring '96
futures that looked like they'd be off..but who still drove at once so that their
business was up over last year. Thinkers and dreamers? I see a roomful of them.
John
Licata and Jim Rion, could you stand? Our year-to-date sales leaders at ___% and
___% respectively.
Carl Gravina, let me see you. Carl worked so hard with
many of you to convert some of our own StrideRite retail store closings to dealers
to the tune of 5 locations. And we're now forecasting a total of 16 new stores for
1996.
And finally, Dan Kelsey, can you get up? You worked for years to convert
a BB dealer to StrideRite...until finally, this year, you succeeded.
Thinkers?
Yes. Dreamers? Without a doubt. And most of all, workers. Thank you, gentlemen,
for the year you've had. You're the best possible example, of how we're going to
grow our brand from now on.
So the question is, how are we going to capitalize
on this momentum in the fall of '96? Last time we were together I shared a quote
from Jack Nichlaus with you, how before every shot he'd envision where he wanted
the ball to be, and then concentrate on that vision throughout his stroke. We talked
about doing the same thing for Fall '97...to envision future bookings as being ahead
of last year, and then working to make that vision a reality.
Well, our Fall
'96 bookings are up--that's right, you heard me correctly, I said up, over last year
and just shy of our stretch goal. And even more significantly, you've accomplished
this with fewer salespeople and with no increase in the number of doors. You don't
have to tell me how much work that took.
In addition, our key programs are
placed extremely well. Our new advertising from Toth, which has received rave reviews
and will reach ____ mothers with children under the age of five will be executed
as planned.
And the fall Hikers program is the real success story. We've
already sold a quarter of a million pairs, and have a full 80,000 more pairs as back-ups.
That's
great news, isn't it? And it just keeps getting better. Our Nordstrom anniversary
orders are up over last year by more than 6,000 pairs. Mike Howard has orders that
are double last year's from 10,000 pairs to 23,000.
And finally, our Fall
'96 futures look like nothing but good news. [INSERT LIST OF REPS].
But
that doesn't mean we don't still have a number of challenges ahead of us. Flawless
execution is still, and will always be, key. As we all know, we haven't always executed
as well as we might have during our back-to-school campaign.
We have to
make sure that our inventory and warehouse capability matches the number of pairs
we need to ship. To make sure that happens, Jay and Joe Barrel and Jeff Jones have
put programs in place and are monitoring the situation carefully.
As a sales
organization, we have to make sure our retailers have the assortment they need to
meet consumer demand...and if they don't, we have to be there, and make those corrections.
We
have to coordinate with marketing, and take advantage of our advertising campaigns.
It's been a long time since we've advertised--in fact, none of us can say for sure
what the impact will be. But we have to be ready. We have to think ahead about
what's going to be hot, and what we can do to ride that wave.
And if I can
just diverge into a short sidebar: in order to make plans, we have to manage and
control returns. This is a recurring issue for us...and I know it's a balancing
act, when you've got customers you want to please and a policy that basically says,
"No returns." But again, think creatively.
That might mean working with
your retailers, to help them move more merchandise.
It might mean taking
some stock back, but replacing it with an equal number of pairs from inventory.
Whatever the solution, though, this is something we have to address..a situation,
we have to control. And when I say we, I mean we: I absolutely need your help on
this.
Having said all that, let's turn to spring of '97, where we're continuing
to work towards our vision. If this year has been about anything, it's been about
defining a standard of performance, and rebuilding our brand completely. Spring
of '97 is going to be all about looking forward.
I saw a quote from Abraham
Lincoln on a billboard the other day: "I may walk slowly," he said. "But I never
walk back." Well, that's exactly where we are for next spring. We've put the pieces
in place...we're walking forward...and believe me, there's no going back.
Our
collective job right now is to take the brand to the next level.
[STORY]
How?
Think...dream...work...and believe me, we're going to grow.
I've been using
those four words all morning...and they're a perfect description of what we need
to do in the year and years ahead. But think how perfect those words are for our
consumers as well: for parents, who rely on our products for their children.
As
a parent, you think about your children, and their welfare.
You dream about
where they might go in their lives...about their dreams, and how you can help them
make them come true.
You work, to give your children the things they need...work
hard to give them guidance, and direction, and the sense of self-worth they need
to survive in this world.
And sure enough, they grow. They grow into people,
full of all the thoughts, and dreams, and hard work their parents have given them,
every day of their lives.
If we do our jobs correctly, our brand can be an
important part of those lives. We can grow our brand in direct proportion to our
consumers' wants, and needs. And I don't mean only quantitative growth. To me,
the most significant growth we can experience is quality growth...expanding our brand
outward in ways none of us sitting in this room right now might imagine.
It's
funny, but in some ways I think one of the reason we've been successful in the past
is exactly why we've become complacent in the last few years. We're very good at
what we do. We've done things so well for so long, we've forgotten how to think
differently.
We've forgotten how to look for new approaches...new avenues
to explore, new solutions to changing environments. We do something so well, we
do it the same way a thousand times. But instead, why not look at the same thing,
and find a thousand different approaches?
I remember reading about a company
that held a weekly meeting whose sole purpose was to reward the person who had come
up with the most creative idea that week. Not the most successful idea, or the idea
everyone thought was the best. Simply, the most inventive approach to a problem.
The most innovative angle. The one idea, that no one had thought of before.
[GENE
WINTERS EXAMPLE]
Right now, we are a company that has become highly accomplished
at vertical growth that's improved the way we do business. And don't get me wrong:
we're going to have to continue to be competent here.
This spring we've
provided you with plenty of ammunition for that exact purpose. We've introduced
new products: Baby products, expanded sandal offerings, and improved styling in
dress. Our Street Hot and an expanded Sperry line will help drive our vertical growth.
And of course, all of it will be supported with the appropriate marketing and sales
programs.
But to reestablish our leadership position, we need more than that.
We need to grow horizontally as well...to expand into new markets, markets we may
not even know exist.
In a few minutes you'll be hearing from Jerry Silverman,
who will tell you first-hand about the seeds we're planting and the opportunities
to expand into the international market. This is a market that we haven't even touched.
And yet, when you actually get out there and ask people around the world about our
brand, you find that we have a tremendously positive image.
That perception
not only reinforces what we already know and makes us proud of our brand. But it
also says something else: that there's a whole new world waiting out there for us...the
perfect opportunity for horizontal growth. And yet an opportunity that until now,
we didn't explore. In today's market, that is simply unacceptable.
Think...let's
all of us think in new and creative ways. Let's put our imaginations to work and
dream the biggest dreams we can. Let's work hard, and work together. And you know
something? We're going to grow.
Over the next few days we'll be sharing
with you even more of our plans and strategies for the coming year. But while we're
together, and then into the coming weeks and months ahead, keep in your mind the
idea of change...of changing our attitudes, and the way we approach our business.
Think...dream...work...and
together we'll grow. We'll grow our brand...we'll grow your skills...and we'll be
there with parents to watch their children grow, and remain an active and important
part of their lives. Thank you.
And now, I'd like to introduce Jerry Silverman,
who will fill us in on some of our international efforts. Jerry?
To return to Bruce Mays Writes, click here.