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Dialing The World From Windows 98

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            SETTING UP WINDOWS 98 DIAL-UP NETWORKING

This document explains how to set up Windows 98 Dial-Up Networking for
use with your World account.  Dial-Up Networking is PPP software that
comes with Windows 98.  It allows Internet programs such as Netscape,
Microsoft Internet Explorer, Eudora, etc. to operate via your modem.

These instructions may seem long, but most of the content is dedicated
to troubleshooting which will be unnecessary for most customers.  The
core of the instructions is relatively short and straight-forward.

IMPORTANT: If your computer is currently on a local TCP/IP network,
Dial-Up Networking may not work properly.  See the Troubleshooting
section for more details.


This document is split up into the following sections:

    I   Setting Up Your Connection
    II  Modifying the New Connection
    III Connecting

    Appendices:

        A  Installing Necessary Components
        B  Mail and News Settings
        C  Troubleshooting


Part I - Setting Up Your Connection

    First, check to see if you have Dial-Up Networking installed by
    double-clicking the "My Computer" folder on the Desktop.  If you do 
    not see another folder labeled "Dial-Up Networking" within the "My
    Computer" folder, then it is not installed and you must install it
    before preceding.  (See Appendix A.)  Otherwise, continue with this
    section.

    Next, double-click on "My Computer" > "Control Panels" > "Network".
    Under the "Configuration" tab, you should see "Dial-Up Adapter" and
    "TCP/IP" in the installed components window.  (If you have other
    adapters besides the Dial-Up Adapter installed you may see an arrow
    "->" indicating that TCP/IP is bound to the Dial-Up Adapter.)  If
    either of these components are not installed, proceed to Appendix A.
    Otherwise, close the Network Control Panel (typically, no changes
    at all are needed in the Network Control Panel), and continue with
    this section.

        1.  Double-click the "My Computer" icon on your desktop, and
            choose "Dial-Up Networking".  (If a program called the
            Internet Setup Wizard opens at this point, just close it
            and continue with these instructions.) 
        2.  Double-click "Make New Connection".
        3.  Name the connection something like "The World" in the name
            field.
        4.  Click "Next".
        5.  Type in the access number you use for World.  Click "Next".
        6.  Click "Finish".  The icon for the new connection should
            appear in the Dial-up Networking window.
        
        Please note, it is now necessary to use 10 digits when dialing local
        numbers within the 617, 781, 508 and 978 area codes.  Steps 7, 8, 9,
        and 10 will explain how to enable 10 digit dialing in your modem
        control panel.  Customers local to the 413 area code do *not* need
        to use 10 digit dialing and therefore may skip steps 7,8,9, and 10

        7.  To enable 10-digit (area code included) dialing:
            First double click the "My Computer" icon on your desktop,
            choose "Control Panels", and then open the "Modem" control panel.
        8.  Click "Dialing Properties", then click "Area Code Rules", and check
            "Always dial the area code (10-digit dialing)".
        9.   Click OK 
        10.  Click Apply, OK, OK.       

        If call waiting is active on the phone line your computer uses it
        can be disable while your computer is using the line.  To disable
        call waiting following instructions 11-15.  When your computer
        disconnect call waiting will be back working normally.

        11. First double click the "My Computer" icon on your desktop,
            choose "Control Panels", and then open the "Modem" control
            panel.
        12. Click "Dialing Properties",
        13. Put a check in the check box "To disable call waiting, dial"
        14. In the box type, "*70," (Star Seven Zero Comma with NO quotes)
        15. Click Apply, OK, OK.


Part II - Modifying the New Connection

        1.  Double-click on "My Computer" > "Dial-Up Networking", then
            right-click (i.e., click using the right mouse button) on
            the icon for your connection and choose "Properties".
        2.  Click on the "Server Types" tab.
        3.  For "Type of Dial-up Server:", choose "PPP, Internet,
            Windows NT Server, Windows 98". 
        4.  The only boxes below that should be checked are "Enable software
            compression" and "TCP/IP"
        5.  Click on "TCP/IP Settings..."
        6.  Check "Server assigned IP address".
        7.  Check "Server assigned name server addresses".
        8.  Both "Use IP header compression" and "Use default gateway
            on remote network" should be checked on (normally they are
            already turned on when you create a new connection, but if
            either option is not on, turn it on).
        9.  Click "OK" twice  to save all changes -- now you're ready
            to try your new connection.

Part III - Connecting

        1.  Double-click the "My Computer" icon on your desktop, and
            choose "Dial-Up Networking"
        2.  Double-click the icon you created for World.
        3.  The "User name" and "Password" are important, so make sure
            they contain your World login_name@theworld.com and
            password respectively.  ("theworld.com" must be lowercase.)
        4.  Click "Dial Properties..." and make sure they are correct.
            Click "OK"
        5.  Click "Connect".
        6.  If all goes well, after a few seconds, you should have
            successfully started a PPP connection. 

    You should now be running PPP, which will allow you to run
    Netscape, The Internet Explorer, and other Internet utilities and
    clients.

    If your connection is not functioning properly, please read Appendix C. 

Appendix A - Installing Necessary Components

    Step 1. Install Dial-up Networking

        1.  Double-click My Computer > Control Panel > Add/Remove Programs.
        2.  Click the "Windows Setup" tab.
        3.  In the "Components" window, click "Communications".
        4.  Click "Details".
        5.  Check the check box for "Dial-Up Networking" and click "OK".
        6.  Click "Apply" (Make sure to insert the Windows CD or diskette).

    Step 2. Install Dial-up Adapter

        1.  Double-click My Computer > Control Panel > Network.
        2.  In the installed components window check for "Dial-up Adapter".
            If it is listed, proceed to Step 3.  Otherwise, click "Add".
        3.  From the "Select Network Component Type" dialog box,
            double-click "Adapter".
        4.  From the "Select Network Adapter" dialog box, click "Microsoft"
            under "Manufacturers" and double-click "Dial-Up Adapter" under
            "Network Adapters".

    Step 3. Install TCP/IP Protocol

        1.  In the "Network" configuration window (under My Computer >
            Control Panel > Network), check for "TCP/IP" in the
            installed components window.  If it is listed, proceed to
            Part II.  Otherwise, click the "Add" button.
        2.  From the "Select Network Component Type" dialog box,
            double-click "Protocol".
        3.  From the "Select Network Adapter" dialog, click "Microsoft"
            under "Manufacturers" and double-click "TCP/IP" under "Network
            Protocols". 


Appendix B - Mail and News Settings

    There are too many Internet mail and news programs to try to give
    explicit setup instructions for each.  Most mail and News programs
    only need a few key settings to work properly. 

        Mail Settings:

            Outgoing (SMTP) Mail Server:  smtp.theworld.com
            Incoming (POP)  Mail Server:  pop.theworld.com
            POP username:                 freduser
            Email address:                freduser@theworld.com

        (Replace "freduser" with the actual name of your World account.)

        News Settings:

            News (NNTP) Server:           nntp.theworld.com

    In Netscape Mail, you can find these settings under Options > Mail
    and News Preferences > Servers.  In Eudora, look under Tools > Options. 


Appendix C - Troubleshooting

    1.  The most common error message is returned by Dial-Up
        Networking is "Dial-Up Networking cannot negotiate a
        compatible set of network protocols...".  Most importantly,
        make sure the correct World login_name@theworld.com and
        password are entered in the "Connect To" window -- the first
        Dial-Up Networking window you will see when starting up a
        connection to World.  "theworld.com" must be lowercase.

    2.  Check settings in the "Network" Control Panel.

        Double-click on "My Computer" > "Control Panel" > "Network",
        and look at the installed network components.  If your
        computer is on a local network or has a network adapter
        installed (such as that for an Ethernet card) and TCP/IP is
        bound to *both* the network adapter *and* the Dial-Up Adapter,
        Dial-Up Networking may not work.  If this is the case, please
        proceed to the section below entitled "B. If your computer is
        on A TCP/IP Network:".  If your computer is not a TCP/IP
        network, please continue.

        A.  If your computer is *not* on A TCP/IP Network:

            Double-click on "My Computer" > "Control Panel" >
            "Network" > "Dial-Up Adapter".

            Click on "Bindings".  "TCP/IP" should be checked.  Click "OK"
            if any changes were made or "Cancel" if no changes were made.

            Double-click on "TCP/IP".  This box has 4 different areas that
            we are interested in:  IP Address, WINS Configuration, Gateway,
            and DNS Configuration.  

            Under "IP Address":

                "Obtain an IP address automatically" should be checked

            Under "WINS Configuration":

                "Disable WINS Resolution" should be checked.

            Under "Gateway":

                "Installed gateways" should be blank.

            Under "DNS Configuration":

                "Disable DNS" should be checked.

            Click "OK" twice, and reboot when prompted.


        B.  If your computer is on A TCP/IP Network:

            Double-click on "My Computer" > "Control Panel" >
            "Network", then highlight the TCP/IP that is bound to the
            Dial-Up Adapter (it should appear as "TCP/IP -> Dial-Up
            Adapter"), and choose "Properties".

            Under "IP Address":

                "Obtain an IP address automatically" should be checked

            Under "WINS Configuration":

                "Disable WINS Resolution:" should be checked

            Under "Gateway":

                Under "New Gateway", enter "192.74.137.125" and click on "Add"

            Under "DNS Configuration":
            
                Put a bullet next to "Enable DNS".  

                Under "DNS server search order", enter
		"192.74.137.112" and click on "Add"

                Under "Domain suffix search order", enter "TheWorld.com" and
                click on "Add"

                If there is no entry in the "Host" field, enter your login
                name.

            Click "OK" twice, and reboot when prompted.

            There are many ways in which to configure a network, and the
            interaction between your Internet setup and your internal
            network is very complex.  So, if after making these changes,
            your Internet connection still does not work, you may need to
            see your system administrator for further assistance as Software
            Tool & Die technical support cannot know the peculiarities of 
            your particular network. 


    3.  Check your Connection settings:

        First, reread Part II to verify that you have entered the
        correct "Server Types" settings in Dial-Up Networking.

        Double-click the "My Computer" icon on your desktop, then
        double-click the "Dial-Up Networking" folder.  Right-click on
        your World icon and select "Properties" from the menu that
        pops up.  Then click on the "Configure" button.  In the
        "General" area, you should have the following:

            Port = whatever port your modem is on.

            Maximum speed = 19200 to 57600 for a 14.4K modem
                            38400 to 115200 for a 28.8K or 33.6K modem
                            57600 or 115200 for a 56k (v.90) modem

            "Only connect at this speed" should *NOT* be checked

        Under "Connection" you should have:

                 Data bits: 8
                 Parity   : None
                 Stop bits: 1
                 "Wait for dial tone before dialing" - checked

        Now choose "Advanced", where you should have *ONLY* the following
        boxes checked: 

            "Use error control"
            "Compress Data"
            "Use flow control"
            "Hardware (RTS/CTS)"
        
            Note:  If "Use error control" and its sub-choices are
                   grayed out, don't worry about it.

        Click "OK"

        Under "Options" you should have the following:

        "Display Modem Status" should be checked

        Back all the way out by clicking "OK".


    4.  Checking for multiple "winsock.dll" files:

        If your connection is still not working, you may want to check
        your system for multiple "winsock.dll" files.  Dial-Up Networking 
        uses the "winsock.dll" file that is located in the "Windows" 
        directory of your system.  If there are any other "winsock.dll" 
        files on your system, they may interfere with the one in the 
        "Windows" directory.   (There is not necessarily any winsock.dll
        in Windows 98, but if there is one from a company other than
        Microsoft, that can conflict with Dial Up Networking.)

        From the "Start" button, choose Find > Files/Folders, and type in
        "winsock.dll".  Make sure that you are searching from the root
        directory (usually C:\) and that you are including sub-folders.
        If you have more than one logical hard disk drive (D:\, E:\, etc.),
        check the others as well.  If you find any "winsock.dll" files
        other than the one in the "Windows" directory, rename them to
        "winsock.old". 

    If, after checking all of the above, you are still having problems
    establishing or maintaining a connection, please contact Software Tool
    & Die technical support at 617-783-9753.